Showing posts with label Deaf Customers. Show all posts
Showing posts with label Deaf Customers. Show all posts

Tuesday, December 8, 2015

Deaf Customers Dodged Bullets, Tackled Gunman

VIDEO [CC] - Deaf News: Customers who are Deaf dodged bullets, tackled gunman inside Ohio gas station.





PARMA -- WEWS NewsChannel5's exclusive interview with customers after Parma Police say a 21-year-old man walked into a Sunoco gas station and fatally shot its owner during a robbery, the man turned to two customers who are Deaf.



“And when he pulled out that gun, I grabbed him, I grabbed him,” said Steve, Sr., a Parma resident who spoke through an interpreter. He and his son did want their last name used.



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Steve, Sr. said the gunman, who police identify as Logan Sinclair, pointed his weapon at him.



“I grabbed the shooter, and I knocked him in the head,” he added. “I knocked him in the head with his own gun.”



But Sinclair wrestled the gun back and then made Steve's son the target at point blank range.



“[I was shot at] two times,” said Steve, Jr. “Right in my head, and I just kept ducking, and it went right past me.”



“It was just pop, pop, pop all over the place,” said Steve, Sr. “But you know what, I grabbed his wrist, twisted it, and the gun fell.”



They said that's when the suspect ran out of the Sunoco station on Pearl Road. The owner, Bob Sposit, lay there. His life was quickly slipping away.



“I was trying to feel the carotid artery to see if he was still breathing,” said Steve, Sr. “But I couldn't feel anything. There was nothing left. There was nothing.”



Steve, Sr. said he and Sposit were good friends for the past 15 years. He described Sposit as someone who was nice and funny.



Sinclair is in jail on $3 million bond. His case will go to a Cuyahoga County grand jury. Steve, Jr. and Steve, Sr. are uninjured. Source

Tuesday, December 1, 2015

Comcast Data Caps Make Life For Deaf Difficult

Deaf News: Comcast's data usage caps may be a hindrance to the Deaf and Hard of Hearing community.





PHILADELPHIA -- It’s hard to find a Comcast Internet customer who doesn’t loathe the idea of the company’s forthcoming data usage limits, but usage caps may prove particularly painful to one group: the Deaf and Hard of Hearing.



Comcast’s data usage caps for its Internet customers will expand to eight more cities Tuesday. The caps limit users to 300GB of data monthly, with the alternative of facing fines or paying a steeper rate to get unlimited access.



And unlimited access is especially crucial for many in the Deaf and Hard-of-Hearing community who use Video Relay Service, or VRS, to conduct phone calls. The calls are facilitated using a sign language interpreter on the other end - and that requires an Internet video feed.



“It’s really important to the Deaf community because it provides visual communication,” said Dan Hoffman, the American Sign Language and Deaf Studies program coordinator for Utah Valley University.



VRS does not use that much data - 5-10 megabits per second, according to Sorenson VRS, one of the leading VRS companies - but that adds up when you're also using your connection for normal browsing.



Hearing people can call using their phones any time they want to…they don’t have any cap like that,” said Hoffman, who is Deaf and also a Comcast customer.



For Hoffman and others in the Deaf community, equal access means that if hearing people can communicate without time limits using telephones, that the Deaf community ought to be able to also. He said rather than pay Comcast's steeper rates for unlimited use, many Deaf people would simply transfer services if a cap were in place.



The Federal Communications Commission does have protections in place to ensure the adequate provision of telecommunications services to the Deaf community, but from a cursory read, it is unclear if capping VRS use is an Americans with Disabilities Act violation. The communications agency was not able to comment on the story. Source

Thursday, November 5, 2015

Deaf Woman's Video At Starbucks Goes Viral

VIDEO: A video of a Deaf customer using sign language to order through a new video drive-thru panel at Starbucks goes viral on Facebook.



ST. AUGUSTINE, FL - A video of a new technology at one St Augustine, Florida Starbucks is going viral and it is awesome!



The video was posted on Facebook by Rebecca King, who uses sign language to place her order! And guess what, the barista, Katie Wyble, signs back through a two-way video screen!



Wyble told Fox 30 Action News Jax she's had a "passion for sign language since I first saw a teacher use it when I was in preschool."





King's video of the encounter went viral with million views and thousand shares.



"Starbucks! This is what I'm talking about! Share it away! We can change the world!" King wrote as the caption. “I think more people need to know about what we’re doing because it moves customer service to a whole new level,”





Wyble said. “I hope it helps make more people aware of what they can to do serve others in their communities.” Source



Related Post:

Deaf Customers Sue Starbucks Over Mocking

Deaf Korean Starbucks Barista The Signs

Starbucks Sued For Discrimination Deaf Employee



Related Drive-Thru:

Taco Bell Complains About Deaf Customers

Drive Thru Invisible Driver Prank Video

Drive Thru Headless Prank Video

Saturday, September 17, 2011

Scammers Posing Deaf Customers Target Local Businesses

VIDEO: I Team 10 investigation scammers posing Deaf customers target local businesses.



NEW YORK CITY - I-Team 10 investigation from the NBC reports. It's a new twist on an old credit card scam and it's really repugnant. These schemers are posing as customers who are Deaf or Hard of Hearing and using a telephone relay service to try to exploit these businesses.





The mission of the U.S. Securities and Exchange Commission is to protect investors, maintain fair, orderly, and efficient markets, and facilitate capital formation. Visit http://www.sec.gov/ for more informations. SOURCE



Related Post:

SEC Investor Alert!

SEC Investor Alert Regarding Web-Based Scheme Targeting Deaf Investors