Deaf Woman's Video At Starbucks Goes Viral

VIDEO: A video of a Deaf customer using sign language to order through a new video drive-thru panel at Starbucks goes viral on Facebook.



ST. AUGUSTINE, FL - A video of a new technology at one St Augustine, Florida Starbucks is going viral and it is awesome!



The video was posted on Facebook by Rebecca King, who uses sign language to place her order! And guess what, the barista, Katie Wyble, signs back through a two-way video screen!



Wyble told Fox 30 Action News Jax she's had a "passion for sign language since I first saw a teacher use it when I was in preschool."

King's video of the encounter went viral with million views and thousand shares.



"Starbucks! This is what I'm talking about! Share it away! We can change the world!" King wrote as the caption. “I think more people need to know about what we’re doing because it moves customer service to a whole new level,”

Wyble said. “I hope it helps make more people aware of what they can to do serve others in their communities.” Source



Related Post:

Deaf Customers Sue Starbucks Over Mocking

Deaf Korean Starbucks Barista The Signs

Starbucks Sued For Discrimination Deaf Employee



Related Drive-Thru:

Taco Bell Complains About Deaf Customers

Drive Thru Invisible Driver Prank Video

Drive Thru Headless Prank Video

Starbucks Sued For Discrimination Deaf Employee

Deaf News: Starbucks sued for allegedly discriminating against Deaf staff.

PHOENIX, AZ - The American Genius: Having a product that is in demand is vital, but maintaining quality help is the very bedrock of successful companies. A business, even the most reputable one, cannot make an impact without respectable, pleasant and reliable employees.



Regulars get used to seeing helpful, friendly faces and before you know it, instead of merely stopping by a coffee shop to grab your favorite cup of joe, a connection is made. Patrons become invested in the success of the company because they’re invested in the relationships they’ve fostered with the staff.

And so the cycle begins.



This is the type of emotional correlation that breeds success, but these connections can only occur when employees are valued and supplied the proper modifications at work. With that being said, shame on you, Starbucks.



Obviously, most of the adult world couldn’t function without their java, but that doesn’t give companies like Starbucks a pass on providing disabled employees proper accommodations.



Laura Roberts, a Starbucks employee for seven years, has filed a lawsuit against Starbucks. She claims that the store fired her in retaliation after she repeatedly asked for American Sign Language (ASL) accommodates.



Roberts, who has been Deaf since infancy, requested interpreters during staff and training meetings on various occasions.



She can read, and during her employment relied on a printed schedule for her hours. She also utilized her ability to lip-read in order to serve customers.



After a managerial transition, she was denied a printed schedule, and required to read her schedule from a posted list. Thus, limiting her ability to understand the hours she was required to work... Read More: http://theamericangenius.com/business-news/starbucks-sued-for-allegedly-discriminating-against-deaf-staff/



Related Post:

Deaf Customers Sue Starbucks Over Mocking

Deaf Korean Starbucks Barista The Signs

Deaf Woman's Video At Starbucks Goes Viral

Deaf Customers Sue Starbucks Over Mocking

Deaf customers sue Starbucks, claim discrimination. Starbucks employees allegedly laughed at speech of hearing impaired customers in New York City.



NEW YORK CITY - Twelve Deaf Starbucks customers in New York City have filed a lawsuit against the Seattle-based coffee company, claiming discrimination. Starbucks employees allegedly mocked the customers multiple times over the course of several years, and once called the police on a monthly meeting of Deaf people.



"Cruel Employees" at two different Manhattan Starbucks mocked Deaf customers and refused to serve them, a stunning new lawsuit says.



"They were ridiculed, laughed at and told they had to leave Starbucks," said lawyer Eric Baum, who's suing on behalf of a dozen Deaf customers.



Jamie Riley, a spokeswoman for the mega-popular coffee chain, said they were aware of the allegations and were investigating them. "Discrimination of any kind is unacceptable at Starbucks," she said.



The suit says one incident took place at a Starbucks at 424 Park Ave. South in August 2012, when customer Alan Roth said a barista laughed when he placed his order, telling him he "sounded funny."



She "asked him to continually repeat himself as she laughed harder each time," and she was soon laughing "hysterically," the suit says.



When Roth demanded to speak to a manager, the employee started screaming obscenities at him and had to be restrained by other Starbucks staff, the suit says. Another employee told Roth to leave and never come back, the suit says.



Roth said he had "never before been so blatantly and maliciously been discriminated against."



The suit says Deaf customers also were forced to leave and had the cops called on them another time at the 13-25 Astor Place location, which had been chosen as the monthly gathering spot for an informal "Deaf Chat Coffee" social group. Read more at http://nydailynews.com/new-york/starbucks-employees-accused-refusing-serve-deaf-customers-article



Related Post:

Deaf Korean Starbucks Barista The Signs

Starbucks Sued For Discrimination Deaf Employee

Deaf Woman's Video At Starbucks Goes Viral