Comcast Data Caps Make Life For Deaf Difficult

Deaf News: Comcast's data usage caps may be a hindrance to the Deaf and Hard of Hearing community.

PHILADELPHIA -- It’s hard to find a Comcast Internet customer who doesn’t loathe the idea of the company’s forthcoming data usage limits, but usage caps may prove particularly painful to one group: the Deaf and Hard of Hearing.



Comcast’s data usage caps for its Internet customers will expand to eight more cities Tuesday. The caps limit users to 300GB of data monthly, with the alternative of facing fines or paying a steeper rate to get unlimited access.



And unlimited access is especially crucial for many in the Deaf and Hard-of-Hearing community who use Video Relay Service, or VRS, to conduct phone calls. The calls are facilitated using a sign language interpreter on the other end - and that requires an Internet video feed.



“It’s really important to the Deaf community because it provides visual communication,” said Dan Hoffman, the American Sign Language and Deaf Studies program coordinator for Utah Valley University.



VRS does not use that much data - 5-10 megabits per second, according to Sorenson VRS, one of the leading VRS companies - but that adds up when you're also using your connection for normal browsing.



“Hearing people can call using their phones any time they want to…they don’t have any cap like that,” said Hoffman, who is Deaf and also a Comcast customer.



For Hoffman and others in the Deaf community, equal access means that if hearing people can communicate without time limits using telephones, that the Deaf community ought to be able to also. He said rather than pay Comcast's steeper rates for unlimited use, many Deaf people would simply transfer services if a cap were in place.



The Federal Communications Commission does have protections in place to ensure the adequate provision of telecommunications services to the Deaf community, but from a cursory read, it is unclear if capping VRS use is an Americans with Disabilities Act violation. The communications agency was not able to comment on the story. Source

Google Translate Helps Connect With Deaf People

Google Translate helps family connect with Deaf, adopted daughter.

MOUNTAIN VIEW, Ca. - You might use Google Translate to read a hard-to-find Manga comic book or to decipher an obscure recipe for authentic Polish blintzes. Or, like Phillip and Niki Smith in rural Mississippi, you could use it to rescue a Chinese orphan and fall in love at the same time.



Google is now doing a record billion translations on any given day, as much text as you'd find in 1 million books for everything from understanding school lunch menus to gathering national security intelligence. It translates in 65 languages, from Afrikaans to Yiddish, and can be used on websites, with speech recognition and as an app on mobile phones even if there is no connection.



While the technology is exponentially evolving, Google's translation guru Franz Och's face lit up when he heard that the Smiths and their new daughter, 14-year-old Guan Ya, are settling into their new lives together this month communicating almost exclusively through Google Translate.



"All day long I look at algorithms, algorithms and algorithms," he said. "It is so rewarding to hear that it is touching lives."



In the Smiths' case, it changed theirs forever.



The Smiths, who already have three children, first spotted Guan Ya less than a year ago when Niki Smith was looking at photos of hard to place orphans online, offering simple prayers for them one by one. With three children of her own, including a 3-year-old daughter adopted from China, she had no intention of adding to her family. ...READ MORE: http://www.huffingtonpost.com/2013/04/08/google-translate_n_3029486.html